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line through my type?
Posted: Thu Mar 27, 2008 11:14 am
by Linda Nelson
HI.... I purchased SCAL and tried to do some cutting but it cuts lines through some of letters. is it suppose to pick up after each letter like the Cricut does when cutting from a cartridge?
Any suggestions? Some letters cut ok and then the next will be cut in half?
many thanks.
linda
Re: line through my type?
Posted: Thu Mar 27, 2008 12:02 pm
by AnointedHands
You should go to the Craft Edge website, craftedge.com, and send an email to Support. We have had that problem and Todd can troubleshoot it for you.
Re: line through my type?
Posted: Mon Mar 31, 2008 6:41 pm
by neenahnancy
this typically happens when you have updated the Cricut Design Studio. If you uninstall CDS and reinstall the original software, it should take care of this random cutting. If you have not updated the Cricut software, I would contact support for SCAL.
Thanks,
Nancy