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Help w/ Expression-Sure Cuts Alot
Posted: Wed Jan 07, 2009 9:08 am
by nuznannie
I have an Expression that recently died and I sent it to Provo and they replaced it... I tried using a pattern in Sure Cuts Alot and my computer just sits there says checking mat... Do you have any suggestions??? I really need help to cut this THANKS so much Nancy
Re: Help w/ Expression-Sure Cuts Alot
Posted: Wed Jan 07, 2009 9:13 am
by talanhart
Did you update the Firmware on your new machine?
Re: Help w/ Expression-Sure Cuts Alot
Posted: Wed Jan 07, 2009 9:31 am
by nuznannie
yes, I had assumed this issue was fixed. Can I go back to the old firmware? I must confess I have been out of the loop for about 6 months so it as relearn thing. TIA Nancy
Re: Help w/ Expression-Sure Cuts Alot
Posted: Wed Jan 07, 2009 11:32 am
by talanhart
Your Expression should work with either version of the Firmware with your Carts. If you can't use SCAL, then you are having a problem with your computer. What operating system are you using on your computer?
Re: Help w/ Expression-Sure Cuts Alot
Posted: Wed Jan 07, 2009 11:52 am
by nuznannie
It is Windows XP and Designer Studio works fine as well as the rest of the programs. Not sure what issues I would be having with it. I think you can uninstall Design Studio and re-install and it puts back the old firmware.