DH already called in the government hounds, he filed a complaint with Consumer Protection.
Gov't things take a long time to do. DH tells me though that the investigator he spoke with was adamant about investigating this problem.
I am not the only one who has had this happen. Check this out: http://www.cricut.com/messageboard/tt.aspx?forumid=9
this is actually part of Provo Crafts forum, the "help" section. Here you will find mulitple listings for exactly what happened with my Cricut. Every single one of us got no help and absolutely nothing from Provo Craft. This seems to be a trend with them. And this is where I should have looked before buying it. Hindight: always 20/20.
The fire started in the electrical parts to right rear of the machine. I am not going to take it apart to photo it because I want to leave it intact in case anyone who really is investigating this problem with CPSC needs to look at it. I'd not like a suspicion of tampering with it.
I agree with the diagnosis advice. I'll know more, or not know more on Monday. And yes, I'll let you know what this doc says. If he thinks I need to see specialists, I can and will. If he and I decide on more testing, he will order it and I will get it. I have been very lucky to have a team of doctors that is very, very good and very thorough. These guys don't miss a beat. I haven't yet had an instance where I was denied any sort of medical care. In fact, I think they go overboard sometimes. Sometimes they get too protective. That's when I get irritated and I pull back. In fact, this is the first time one doc has said one thing and another has said that can't be right because that doesn't cause this damage. So, I'm going with the second guy. So far, so good. He's a bit overprotective and wants me on stronger pain meds than I think I need. He was good with that and prescribed pain meds "lite" and "not so lite" but not as strong as he knows I need. And, ok, he was right, the pain is far worse than I generally let on. I'm just not wanting to be a zombie for most of the day. So, I'll be in pain, and I'll not be a zombie and I can still get some things done. I'm slow, but I get there eventually. And it does just crank me to no end that he's sooooo right. But I'll get over it.
He's been right every single time so far, so I think I'm going to not try to fix what's clearly working very well.
And on Monday, if he can't make a definitive diagnosis based on the test results..well..I know he'll be seeking some more advice and I'll be seeing another round of special dr's and being tested more, and again. That's ok. Better to know what it really is and not guess at it.
Happy cutting!!!
Penny
Maybe that will light a fire underneath them. Trust me I am not bashing Cricut. Love my Cricut's. It's a fire for gosh sakes.