"Checking Mat"

For your help and questions
Post Reply
MomtoBostons
Posts: 1
Joined: Sat Feb 20, 2010 11:21 am

"Checking Mat"

Post by MomtoBostons »

Wow, am I ever an amateur! I just bought SCAL 2.0 for my MAC and I've never been able to get it to cut. The program stops at "Checking Mat" and that's all she wrote. I've tried unplugging and plugging the machine back in, but that doesn't work either. I hope someone will have pity on a newbie. Please!
jrichards
Posts: 866
Joined: Tue Jul 07, 2009 9:37 am
Location: Akron, Ohio SCAL 2

Re: "Checking Mat"

Post by jrichards »

When that happened to me I just rebooted and it was fine. I am using a PC though, still it can't hurt to try.
Deloris
Posts: 844
Joined: Thu Aug 27, 2009 5:25 am
Location: Win 7 64 bit SCAL3, Silhouette SD

Re: "Checking Mat"

Post by Deloris »

MomtoBostons wrote:Wow, am I ever an amateur! I just bought SCAL 2.0 for my MAC and I've never been able to get it to cut. The program stops at "Checking Mat" and that's all she wrote. I've tried unplugging and plugging the machine back in, but that doesn't work either. I hope someone will have pity on a newbie. Please!
Have you contacted Craft Edge at email: support@craftedge.com

They can help get you up and running.
scrapperdipper
Posts: 34
Joined: Tue Jul 22, 2008 2:08 am

Re: "Checking Mat"

Post by scrapperdipper »

I had a very similar problem when I upgraded to SCAL2 for my Mac. After a couple of emails with support (very quick response btw), they suggested I upgrade my E's firmware to 2.34. That solved my problem. HTH!!
Post Reply