can someone please help?

General discussion about Inkscape
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craftycreationz
Posts: 53
Joined: Mon Dec 29, 2008 12:57 pm

can someone please help?

Post by craftycreationz »

when i open inkscape i keep getting this pop up....
"The preferences file C:\Users\Lisa Carrillo\AppData\Roaming\inkscape\preferences.xml is not a valid XML document.
Inkscape will run with default settings, and new settings will not be saved. "

what does it mean? and how do i fix it? TIA...
jasenj1
Posts: 364
Joined: Mon Sep 28, 2009 3:06 am
Location: Newport News, VA, USA; SCAL 2.044-Expression; SCAL 3-Cameo; Mac; Inkscape 0.48; GIMP 2.6

Re: can someone please help?

Post by jasenj1 »

It means Inkscape isn't happy with the preferences.xml file. I suggest navigating to that directory and checking that the preferences file is there. If it is, delete it and reopen Inkscape confirming that it creates a new preferences file.

If the file is NOT there, it's possible Inkscape does not have permission to write to that directory. That turns into a whole Windows permissions thing which is probably a bit more complex than can be dealt with via the forum.

Also, that's a non-standard Windows path (maybe it's standard in Windows 7 or Vista, I'm still an XP guy), so I'm a bit perplexed on why that path is being used.

Hope this helps point you in the right direction.

- Jasen.
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