Can't view shapes, layers, etc....

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suemcnenly
Posts: 4
Joined: Fri Jan 10, 2014 2:03 pm

Can't view shapes, layers, etc....

Post by suemcnenly »

Hi. I've only been using this software for a few weeks, but on and off I can't bring up the shapes or layers...it often fixes when I exit out of the program and open again...but not this time. Even if I try to open my saved workspace setup, nothing happens. I'm using a mac, running Mavericks. Doesn't matter if I have a blank page or if I've drawn something or have text...nothing happens when I click on any of these things. View is set to Layers.....and no layers showing either.

Ideas????

Sue
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
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Re: Can't view shapes, layers, etc....

Post by papasue »

sue, which cutter, which Operating system, which version of scal/ecal are you using? The combinations have information which will help get a better answer more quickly.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
suemcnenly
Posts: 4
Joined: Fri Jan 10, 2014 2:03 pm

Re: Can't view shapes, layers, etc....

Post by suemcnenly »

Ooops...Silver Bullet 13", SCAL3 v. 3.056 (latest), running Mavericks OSX 10.9.1 (latest).

Thx

sue
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
Contact:

Re: Can't view shapes, layers, etc....

Post by papasue »

Sue, whilst waiting for someone here that has the SB you might try the Silver Bullet forum here. Maybe faster since all members have a Silver Bullet and some of them has to have a Mac running Mavericks.
http://forum.silverbulletcutters.com

I searched for problems with scal3 and mavericks and don't find any, may be something else so a shout out to CraftEdge.com/support might be even faster.

If you find the answer come on back.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
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