Imac CATALANA problem

[lovan]

Hello, we have updated our apple software to catalana. since then we have problems with Scal 5 pro, every time we click on cutter, the software scal is away. we need to start the software again.... we get a message that is has quit unexpectedly.

anybody has a solution for this? we use the latetst update from scal 5 pro also.


kind regards
lorenzo

[SandyMcC]

You need to update SCAL5... it's free and very important since some major changes have been made to fix the issues with Catalina. Note that SCAL5 may tell you that you're up to date, but you are not since I know that the latest update came out yesterday afternoon. So, please go to this link and update to this latest version and then submit a support ticket at Craft Edge if you still have issues.

http://www.craftedge.com/download/download.html

[lovan]

thank you, this indeed helps. problem solved ! !

[SandyMcC]

Excellent! And you're welcome. Thanks for reporting back.