Upgrade

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lottie
Posts: 85
Joined: Mon Jun 01, 2009 1:41 pm

Upgrade

Post by lottie »

Need help in upgrading to the latest version. Mine is 1.016 and I have searched the download pages and can't find where I download and pay the $19.95 instead of having to purchase at the full amount as if I didn't have SCAL at all. can someone please direct me to the correct place. I downloaded the trial version and it won't let me cut. Really want the latest version at the price quoted of $19.95 - help!!
Jax
Posts: 190
Joined: Sat Jan 16, 2010 1:01 pm
Location: Westminster, CA

Re: Upgrade

Post by Jax »

I don't represent the company in any way..just a user but when I went to the Buy Now area it has a price of $35.00 to upgrade, for download only and $50.00 if you want the CD-ROM but you have to verify your version by clicking on the link they provide. I haven't seen anything for $19.95 on their site.

http://www.craftedge.com/purchase/purchase.html
If you aren't learning something new everyday you might as well just lie in a grave and wait for death.
Sweetness4713
Posts: 4918
Joined: Sun May 24, 2009 5:35 pm
Location: Timmins Ontario Canada Shania Twains hometown.. SCAL 1,2,3,4 Silhouette, Inkscape.47 Vista

Re: Upgrade

Post by Sweetness4713 »

It is 35 dollars to upgrade now...
kelsie94
Posts: 900
Joined: Wed Feb 27, 2008 11:10 am
Location: Northern Manitoba, Canada. SCAL1, SCAL2, XP

Re: Upgrade

Post by kelsie94 »

My sister just bought her upgrade on Saturday and it said $35 however, when she went to pay for it, it was $19.95.
HeatherM
Posts: 3913
Joined: Sun Jan 11, 2009 7:16 am
Location: Michigan, SCAL1; SCAL2; eCAL; Windows7 64 bit; eCAL Mavericks
Contact:

Re: Upgrade

Post by HeatherM »

Go here then click on the "verify your current version" link. Enter your current serial number and e-mail. They will send you a code for the upgrade discount. Click on the Buy SCAL version2 link and be sure to enter your code. They will e-mail a new serial number for SCAL2. Download, install SCAL2, and activate it with your new serial number.

Image
lottie
Posts: 85
Joined: Mon Jun 01, 2009 1:41 pm

Re: Upgrade

Post by lottie »

Heather - thanks for your help - when i tried to request my forgotton serial number get a message that my email address is not on record - I certainly haven't changed it since I purchases Scal version 1.016 - am getting frustrated as want to upgrade at the discounted price. Have sent an email to the support desk - here's hoping they can help!
HeatherM
Posts: 3913
Joined: Sun Jan 11, 2009 7:16 am
Location: Michigan, SCAL1; SCAL2; eCAL; Windows7 64 bit; eCAL Mavericks
Contact:

Re: Upgrade

Post by HeatherM »

Do you still have SCAL1 installed? If you do, start the program, then from the menu go to Help/About. A box will pop up that has your serial number in it.
He**inwa
Posts: 60
Joined: Thu Apr 17, 2008 7:35 am

Re: Upgrade

Post by He**inwa »

If your original purchase was from a vendor/retailer instead of directly from craft edge, they won't be able to look up your serial number by email address.

I've never seen a $19.95 upgrade either, but that would be cool.

HTH
lottie
Posts: 85
Joined: Mon Jun 01, 2009 1:41 pm

Re: Upgrade

Post by lottie »

thanks folks - managed to contact the seller I purchased from and they have sent me my serial number - just waiting for reply now from Craftedge and then I am in business - I hope!!
tcarr
Posts: 15
Joined: Thu Aug 20, 2009 10:14 am

Re: Upgrade

Post by tcarr »

Doing the happy dance! I saw this post and have been wanting to upgrade to scal2 and once I entered my code at checkout it did come out $19.95 for the upgrade (download only)! Thank you all for sharing this info!
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