When I hit cut, it stops and says "Cutting with Cricut..." and does nothing. After a couple of minutes, a box opens that says "Unable to get device 19"I love SCAL and want so badly to use the program, will someone please help me?!!!!
Please help!
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Shelsmonster
- Posts: 13
- Joined: Sun Feb 24, 2008 6:27 pm
Please help!
I purchased and used SCAL w/ my baby bug w/o any problems. A few months ago, when a bought my E, version 2.31, and tried it, SCAL wouldn't work at all w/ it! After several emails back and forth w Todd, trying everything, I was so frustrated that I gave up. Yesterday I decided to try again. After 7 hours, I QUIT!!! Please, someone help me! I had renewed faith when I downloaded SCAL2 trial version, and it worked!!! So I thought if I updated to SCAL2, my E should work, right?! Wrong!!!! Now neither the trial version nor the updated version will work. When I hit cut, it stops and says "Cutting with Cricut..." and does nothing. After a couple of minutes, a box opens that says "Unable to get device 19"
I love SCAL and want so badly to use the program, will someone please help me?!!!!
When I hit cut, it stops and says "Cutting with Cricut..." and does nothing. After a couple of minutes, a box opens that says "Unable to get device 19"I love SCAL and want so badly to use the program, will someone please help me?!!!!
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Shelsmonster
- Posts: 13
- Joined: Sun Feb 24, 2008 6:27 pm
Re: Please help!
What great customer service! After 2 messages back and forth, SCAL2 works!!! I am so happy!
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Sweetness4713
- Posts: 4918
- Joined: Sun May 24, 2009 5:35 pm
- Location: Timmins Ontario Canada Shania Twains hometown.. SCAL 1,2,3,4 Silhouette, Inkscape.47 Vista
Re: Please help!
I'm so sorry I just saw your post but am very happy your got things to work.. 