HELP!! can someone get me started again?!?

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kathyk1975
Posts: 7
Joined: Sat Jan 15, 2011 12:43 pm

HELP!! can someone get me started again?!?

Post by kathyk1975 »

my laptop died which had the SCAL2 program on it ..im trying to put it on another computer. I dont remember the steps to get it done.. i have the program disc downloaded..it tells me im missing a USB driver then tells me the cricut isnt connected to the computer.. i have a cart in the computer..its hooked with the USB cord..gosh can anyone help?!?!
kathy

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gj1
Posts: 4465
Joined: Mon Oct 12, 2009 5:01 am

Re: HELP!! can someone get me started again?!?

Post by gj1 »

http://craftedge.com/download/download.html

Download the driver above from the CE website.
kathyk1975
Posts: 7
Joined: Sat Jan 15, 2011 12:43 pm

Re: HELP!! can someone get me started again?!?

Post by kathyk1975 »

Ive downloaded that also sorry forgot to add that..do i have to have design studio trial or something also? can you walk me through what to do as if i just purchased the SCAL program..i cant find what i did when it first arrives.. to get started..i need to start from get go..APPRECIATE the help!!
Kathy
gj1
Posts: 4465
Joined: Mon Oct 12, 2009 5:01 am

Re: HELP!! can someone get me started again?!?

Post by gj1 »

I just got a new puter and went through it...downloaded the current program from the website though, and then entered my serial number or the number that came with the disc, and mine activated immediately. I did have the problem with the E not be recognized and downloaded the driver and I was good to go. Had my downloaded version not accepted activation, I was prepared to send CE a note with info by email to support for a new activation code. PS: I do have DS, so perhaps it is true that you need to download the trial of that also.
kathyk1975
Posts: 7
Joined: Sat Jan 15, 2011 12:43 pm

Re: HELP!! can someone get me started again?!?

Post by kathyk1975 »

THANKS..im off to see if i can get it again UGH..fingers crossed..
Kathy
kathyk1975
Posts: 7
Joined: Sat Jan 15, 2011 12:43 pm

Re: HELP!! can someone get me started again?!?

Post by kathyk1975 »

Ok..still not working :( im getting the command cricut isnt found by computer..i just wanna toss it all!
FRUSTRATED :(
Kathy
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