How long does it take to get our activation code after payme

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ScattyCardCrafter
Posts: 130
Joined: Fri May 28, 2010 12:13 pm
Location: Dartford Kent UK Using a MAC with OS Snow Leopard 10.6.7 SCAl 2.012
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How long does it take to get our activation code after payme

Post by ScattyCardCrafter »

normally if I buy a download I would expect immediate activation.
Just wondering if it is office hours only for SCAL. disappointing as I wanted to try a design without fear of the copyright cut within it.
Thanks for any response.
Use a MAC computer running 10.6.7: SCAL v 2.043
If you see someone without a smile give them one of yours!
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Sweetness4713
Posts: 4918
Joined: Sun May 24, 2009 5:35 pm
Location: Timmins Ontario Canada Shania Twains hometown.. SCAL 1,2,3,4 Silhouette, Inkscape.47 Vista

Re: How long does it take to get our activation code after payme

Post by Sweetness4713 »

For myself I got it right away.. I don't know about others. I ordered it on a saturday night.. I think there is a time frame marked there in your email they send..... check your spam mail to make sure it didn't end up there. Mine did.
ScattyCardCrafter
Posts: 130
Joined: Fri May 28, 2010 12:13 pm
Location: Dartford Kent UK Using a MAC with OS Snow Leopard 10.6.7 SCAl 2.012
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Re: How long does it take to get our activation code after payme

Post by ScattyCardCrafter »

Nothing in my spam mail as far as I know. Will check it on web page just in case it hasn't filtered through on my imap loading.
Thank you for replying.
keeep craaafting
Use a MAC computer running 10.6.7: SCAL v 2.043
If you see someone without a smile give them one of yours!
I have joined the wonderful world of Fiskateers no 7771

:-D
raewyn64
Posts: 547
Joined: Sun Feb 24, 2008 2:00 pm
Location: New Zealand - SCAL1; SCAL2; XP
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Re: How long does it take to get our activation code after payme

Post by raewyn64 »

If you can't find it go to this page and request another one
http://www.craftedge.com/support/lostserial.php

Raewyn
ScattyCardCrafter
Posts: 130
Joined: Fri May 28, 2010 12:13 pm
Location: Dartford Kent UK Using a MAC with OS Snow Leopard 10.6.7 SCAl 2.012
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Re: How long does it take to get our activation code after payme

Post by ScattyCardCrafter »

raewyn64 wrote:If you can't find it go to this page and request another one
http://www.craftedge.com/support/lostserial.php

Raewyn
Thank you RAEWYN.
It seems I may have inadvertently spelt my email address incorrectly as they told me my email address was incorrect when I went to support.
so, thankfully, [b]I always take screen shots of receipts etc[/b] and I was able to give them my receipt number and explain in a contact email to them.
I received my activation code this morning.
PHEW!

Now I need to back up that number or at least write it down should I need it in the future.

:D
Very best wishes
Scatty
Use a MAC computer running 10.6.7: SCAL v 2.043
If you see someone without a smile give them one of yours!
I have joined the wonderful world of Fiskateers no 7771

:-D
raewyn64
Posts: 547
Joined: Sun Feb 24, 2008 2:00 pm
Location: New Zealand - SCAL1; SCAL2; XP
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Re: How long does it take to get our activation code after payme

Post by raewyn64 »

a great result - happy crafting :)
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