What else can i do

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cazann
Posts: 38
Joined: Tue Apr 07, 2009 10:48 am

What else can i do

Post by cazann »

Three times i've put in for buying the Scal 2 ugrade,(still only have the original,) and three times there has been a number that i've written down, and three times it's said an email will shortly be sent so i can get Scasl two, but nothing is sent, what the heck am i doing wrong? anyone know what i should be doing,
Thanks, Carole
wreed06
Posts: 1434
Joined: Sat Feb 23, 2008 7:42 pm

Re: What else can i do

Post by wreed06 »

Check your Spam folder and make sure that the license is not there. If you cannot find it, send an email to Craft Edge telling them your problem.
agcsmom
Posts: 163
Joined: Tue Dec 22, 2009 7:16 pm
Location: WI, USA - SCAL 2, Inkscape, XP Pro and Windows 7 Pro I have Illustrator but am not good with it...

Re: What else can i do

Post by agcsmom »

Carole - if you are buying through craft edge directly I would do as wreed suggested - otherwise I would contact the affiliate you are buying it through and have them help you.
cazann
Posts: 38
Joined: Tue Apr 07, 2009 10:48 am

Re: What else can i do

Post by cazann »

Thanks girls, i've written to them again, they were very fast in replying to a query i had about it, lets just hope they are fast with this problem, as i have a free weekend and want to spend it 'playing'
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