Scal 4 and Mac OS Stopping during cutting

For your help and questions
Post Reply
leslih
Posts: 9
Joined: Sat Aug 16, 2014 10:04 am

Scal 4 and Mac OS Stopping during cutting

Post by leslih »

Hi I have searched the boards and read of the patches but they seem to be for older scuts. I just bought my second Silver bullet, Im running 2 now! :-) and upgraded to Scal4 with it. I have a mac running OS X El Capitan. For the most everything is working unless Im trying to cut a FULL sheet with lots on it. For example a full 12x12 with a bunch of bows to cut out. It stops in the middle and has issues. I have to cancel and turn my machine off. I have seen the patches. Is that what I need for this problem?

Thanks for the help!
Lesli
leslih
Posts: 9
Joined: Sat Aug 16, 2014 10:04 am

Re: Scal 4 and Mac OS Stopping during cutting

Post by leslih »

UPDATE. I decided to try Scal3 and still having the same problem. I need to add these are files I have cut hundreds of times. I used scal3 on my old computer. This just stated with the new computer wit El Capitan.
craftedge
Site Admin
Posts: 363
Joined: Tue Jul 05, 2011 10:34 pm

Re: Scal 4 and Mac OS Stopping during cutting

Post by craftedge »

Can you send a project file (File -> Save Project) with the full page design you are trying to cut to support@craftedge.com

Also please indicate the speed and pressure setting you are using.
leslih
Posts: 9
Joined: Sat Aug 16, 2014 10:04 am

Re: Scal 4 and Mac OS Stopping during cutting

Post by leslih »

Yes I will send a file but this isn't just one file. It is any file that has a lot on it. 12 x 12. Until the upgrade of my operating system I cut these files daily without a problem. I will send a file now. Thanks
abientot
Posts: 2
Joined: Thu Feb 26, 2015 9:12 am

Re: Scal 4 and Mac OS Stopping during cutting

Post by abientot »

Just curious if this issue was ever resolved? I am having the same problem with El Capitan and SCAL Pro 4.041. It only happens with a 12x12 page that has many objects. Thanks!
Post Reply