PLEASE HELP!!Sure cuts traced image cutting multiple times

[Soforeal]

Hello I'm new here just purchased 34 inch uscutter sc cutter and I'm using sure cuts a lot 3 and I'm having a problem with my design cutting twice at first I had used an online converter to convert image to svg but after cutting and weeding first cut out I noticed that a couple detail cuts were missing maybe it has something to do with way I converted the file ..so I then used the sure cuts program to trace my image everything showed up great but when I sent to cutter it cut image more than once going back over already cut lines..I'm not sure what's going on can someone please help me!! I've seen others post about same issue but couldn't find where any one post a solution to this problem

[papasue]

Hi, if you go to craftEdge.com there is a support request form you can use to get to Craftedge directly. They only visit here occasionaly.

[rcb1138]

I'm sure you've already resolved this, but for anyone else, usually a double cut indicates that you have multiple identical paths on top of one another. I "think" the weld feature will fix this. If you have illustrator or Inkscape you can perform a merge. Sometimes it takes a couple merges to union everything. I've had it happen to me before and it's always been the case of multiple identical paths.