TIMING OUT TOO SHORT

[papasue]

Perhaps it is time to contactcraftedge support directly. They can work with the silver bullet folk to figure it out.

http://CraftEdge.com/support/support_form.html

[Shab]

Gaz,

What you say about the cable is a bit discouraging, for a moment there I thought the Keyspan cable will solve all the problems. In any event, I am pretty happy with the method I found and I will wait until the software is updated to address this problem properly.

Thanks,

Shab

[Shab]

Perhaps it is time to contactcraftedge support directly. They can work with the silver bullet folk to figure it out.

http://CraftEdge.com/support/support_form.html

Susan,

I contacted CraftEdge twice, this was their first reply:

"The cutter itself automatically resets itself after a period of inactivity. We have been working on an update to prevent the cutter from automatically resetting itself.

Sincerely
- The Craft Edge Team
http://www.craftedge.com"

I have not received yet a reply to my second attempt to discuss the issue with them.

Shab

[Shab]

About two hours ago I got fantastic news from the Craft Edge Team folks:
----------------------------------------------------------------------
Hi Shab
We are looking to release an update this week to fix that issue

Sincerely
- The Craft Edge Team
http://www.craftedge.com
-----------------------------------------------------------------------
If the fix works, it will be the answer to all the issues above and we can relax a bit. I know I will.

Shab

[dragonlord666]

The keyspan will improve things, I was just pointing out the time out is there no matter what happens (OK so now craft edge have increased it, but it's still there) Serial is a way better communication than usb.

Gaz