scal 2 problems

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mitzi
Posts: 56
Joined: Thu Jan 21, 2010 9:08 am
Location: puerto penasco mexico/ windows 7 / 64

scal 2 problems

Post by mitzi »

Hi
It has been a while since i have posted. Hope all are well.

I purchased a new computer. i had scal 2 on a cd but it won't install. i have to have the cd in.
problem 2 when i try to open a trace image the program shuts down.
does anyone know what i am doing wrong?

thanks much

mitzi
gj1
Posts: 4465
Joined: Mon Oct 12, 2009 5:01 am

Re: scal 2 problems

Post by gj1 »

http://www.craftedge.com/support/lostsw.php

Just fill out this form and click submit and immediately after you will get your up to date download. This is probably why things are not working right. Do this and you should be back in business.

If for some reason, not, contact support


http://www.craftedge.com/support/support_form.html


Hope all goes well.
My pictures and files are available for a limited time only.
mitzi
Posts: 56
Joined: Thu Jan 21, 2010 9:08 am
Location: puerto penasco mexico/ windows 7 / 64

Re: scal 2 problems

Post by mitzi »

thank you.

i tried but the same thing i contacted support.

mitzi
sstehman
Posts: 1964
Joined: Wed Dec 01, 2010 4:29 pm
Location: Sandy in PA (PC&MAC,Inkscape .48, SCAL2,eClips, eCAL)

Re: scal 2 problems

Post by sstehman »

Be sure to send them your serial number for the purchase. They may need to re-activate your CD so you can complete the install.
Sandy in PA
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