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Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Mon Nov 09, 2015 12:55 am
by emgutzy
Hello everyone!

I just recently purchased a Cameo and after selecting Manage Cutters, adding the Cameo, it still is not picking it up. I downloaded Pro 4 (Trial) and i get the same pop up. I have been using SCAL 3 Pro for about 6 months with my US Cutter and the first time i want to use it for the cameo, its coming up short.

I have done the following to attempt to fix the problem: On Cameo, power off, power on, Power off (disconnect usb, power on, reconnect USB), Power off (disconnect power, disconnect usb, wait 30 seconds to a minute, reconnect power, reconnect usb, Restart computer, restart SCAL, Update Cameo firmware, Updated SCAL via craftedge.

I also followed the on onscreen prompts and nothing. Image

I have a Windows 7, Cameo 2, Fully activated version of SCAL Pro 3 (Updated tonight).

Can someone tell me what to do?

Re: Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Mon Nov 09, 2015 12:18 pm
by talanhart
I'm sure you tried this, but make sure your cameo is off before you plug it into your computer and then turn on the Cameo. I have to not plug my USB cord all the way into my computer to get my Cameo to work consistently. If the cord is plugged all the way into the hub, it will quit working in the middle of a cut.

Re: Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Mon Nov 09, 2015 4:06 pm
by emgutzy
At this point I'm ready to try anything. I will try again tonight. I'll have a less frustrated mindset and might do better. Thank you!

Re: Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Fri Nov 13, 2015 7:09 pm
by emgutzy
Still wouldn't work. Anyone else have any other suggestions I can try?

Re: Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Sat Nov 14, 2015 8:35 am
by papasue

Re: Cameo Not Recognized by SCAL 3 Pro or 4 Pro

Posted: Tue Jan 05, 2016 5:32 pm
by Chelsea71490
Did you ever get a solution to this? I am having the exact same problem.