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Urgent Help Needed with non responsive eCAL
Posted: Wed Aug 01, 2012 3:58 pm
by So Cuttable
Please if someone is available I sent an email to support.
I have am in the middle of preparing for a faire tomorrow
!
I own two eClips machines and it has effected both.
Suzanne
Re: Urgent Help Needed with non responsive eCAL
Posted: Wed Aug 01, 2012 4:58 pm
by papasue
Suzane, what is the problem?
With a design, the cutter, the software?
We can'T help without more info.
i sent off another message to CraftEdge pointing them to your plea for help. It is after business hours but mane someone will see it yet tonight.
Re: Urgent Help Needed with non responsive eCAL
Posted: Mon Sep 03, 2012 5:14 pm
by So Cuttable
Papasue- thank you I did get a response fairly quick. Unfortunately I am still trying to get my issues resolved. Ellison is working on it now I guess............