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Cutting is incomplete
Posted: Wed Mar 31, 2010 2:28 pm
by L_M_Campbell
I downloaded the latest update last night. I tried to cut two files last night; each had a different fonts, but both ended the same way...the tops of any curved letter did not cut.
Any thoughts???
Re: Cutting is incomplete
Posted: Wed Mar 31, 2010 3:23 pm
by Deloris
Do you have the letters placed on the mat at least 1/4" from the edge?
Re: Cutting is incomplete
Posted: Wed Mar 31, 2010 4:15 pm
by L_M_Campbell
Nope, all the letters have been in the middle of the mat.
It was quite weird the capital letters cut but the o,a,p,e,b,d...did not cut.
On the computer the letters look perfect, but when they cut out they do not finish the cuting.
Re: Cutting is incomplete
Posted: Wed Mar 31, 2010 4:42 pm
by Deloris
L_M_Campbell wrote:Nope, all the letters have been in the middle of the mat.
It was quite weird the capital letters cut but the o,a,p,e,b,d...did not cut.
On the computer the letters look perfect, but when they cut out they do not finish the cuting.
Does that happen if you try to cut any of the shapes in the SCAL shapes library?
Re: Cutting is incomplete
Posted: Fri Apr 02, 2010 4:03 pm
by Chichi
welcome to my world .. I have been having the same problem and I could not figure it out yet .... If you find the way to fix it, let me know
Re: Cutting is incomplete
Posted: Mon Jul 05, 2010 7:30 pm
by L_M_Campbell
I still need help!
Re: Cutting is incomplete
Posted: Tue Jul 06, 2010 3:21 am
by Deloris
L_M_Campbell wrote:I still need help!
Have you sent an email to
support@craftedge.com
They have been able to solve the problem with our other members. You may need to install a different driver or roll back to a earlier update in SCAL like 2.08
They can send you whatever you need to get SCAL working.