Craft Edge

I use scal 2 and scal pro. I am wanting to convert my designs to an image that has my design in black on white background. I do all of my business on Facebook and would like to upload images of my design to my business page for my customers to see. Any help would be greatly appreciated.

It's a logo of a friends business. She has sent me the image and wants to see if I can cut it for her. It's in jpeg and gif.

I am trying to load a picture to cut and I get the message "failed to convert image to outlines". Can anyone help me or tell me what I am doing wrong?