Craft Edge

I think it must be the graphic, I was able to trace a simple coloring page design from google. (which i was unable to do before the update) however our logo still crashes SCAL2, and I tried with SCAL3 and I get the warning file not supported. I had traced it on my old computer before so somewhere so...

I did the update, and trace still causes crash instantly. there are no other programs running and if I watch the task manager the cpu usage doesn't go above 12% so I don't think it is a memory problem. As soon as I click open on the image I get the message that program has stopped responding

It appears I have version 2.030. How do I upgrade?

I recently placed SCAL 2 on a new windows 7 laptop (My old desktop died). I can design and cut but when I try to trace even a small file SCAL crashes. Any ideas for a fix for this? The current machine has tons more memory than the last, which had no problem with the trace feature.