Craft Edge

Given that you mention Wi-Fi, I would assume this model came out sometime after SCAL4 was replaced with SCAL5 (~2018) and, subsequently SCAL5 replaced by SCAL6 in 2023. I can confirm that SCAL6 DOES include the 8000 model and Wi-Fi is an option for connecting. In order to update your SCAL4 at the up...

You will need multiple posts approved before your new posts will appear. But otherwise, what you did to get this post submitted is the correct process.

Go to your account menu and select User Control Panel. Then here is where to find your password and change it:

With every major upgrade there has been around 40 new features added and for the low price of the upgrade, users find it to be well worth it.

Sorry for the delay. I downloaded your SVG file and imported it into SCAL6, Inkscape, Sign Lab, and Corel Draw. In all cases, the shapes were distorted the same way. This indicates something happened during the SVG export from Illustrator. I assume a Compound Path had already been applied to these s...

I can't help you regarding the Bluetooth issue. When I was contracted to write a user manual for the Cameo 4 by a company in Australia, I was never able to get my Mac to communicate at all (via Silh Studio or SCAL) with the Cameo 4 via Bluetooth, even though it worked fine with my other brands of BT...

Good for you, Laurie! Glad you figured it out.

Note that you can also change the Opacity on any given shape by lowering it on the Fill & Stroke Panel... Just in case the next time it happens, your Workspace Alpha is already set to 100.

I'm so sorry for not seeing your post before. Hopefully you worked it out. If not, then the first thing I would ask is for a screenshot of your Windows Device Manager Screen with a folder called Ports opened. If you're on a Mac, then run a System Report, select USB from the left side and then post a...

In the Trace Image window, check the box next to Blackout. That will then remove any cut lines on the inside. If you need more help just let me know.

So, open the Fill & Stroke Panel on the right. With the shape selected, make sure (for now) that both the Fill and Stroke have Color selected and to the right of that both are set to anything but white. If you still don't see anything, please post a screenshot here with the shape selected and th...