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will vs 1 of SCAL work with a new expression (not the 2)
Posted: Sat Dec 01, 2012 7:26 am
by justagirl1980
I have the old version of SCAL, the 1st one and I was wondering if I buy a new expression, will it still work or has provo craft blocked it now?
also, I think I used both of my installs od SCAL1, what do I do?
Thanks!
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Sat Dec 01, 2012 9:18 am
by mitsim
No, the new Expression (2) will not work with any version of SCAL.
Also, you may be able to get a new activation code if you can furnish craftedge with all of the info on the software. Meaning you would need the purchase information, serial number, email that it was purchased with, etc.
Is it not possible to deactivate it?
Otherwise, you may not be able to use it. Good luck. You should probably contact support at craftedge.com.
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Sat Dec 01, 2012 10:48 am
by justagirl1980
No it's not the 2, but a brand new regular expression
No, it was on a laptop that the screen got cracked on and on a desktop that would no longer work
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Sat Dec 01, 2012 11:39 am
by gj1
http://craftedge.com/support/faq/faq_surecutsalot.html
If it is one of the original E's it should work with the above mentioned firmware.
http://craftedge.com/support/faq/faq.html
More info at faq's above.
You can fill out this form to attempt to activate
http://craftedge.com/support/lostsw.php
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Fri Dec 07, 2012 12:29 pm
by justagirl1980
oh no.... I bought my new expression and updated the firmware and scal just locks up at checking cartridge

HELP!!!
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Fri Dec 07, 2012 12:31 pm
by justagirl1980
Now it has version 2.43.... how can I get an older firmware version on there?
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Fri Dec 07, 2012 12:58 pm
by gj1
http://svgcuts.com/blog/2011/11/22/cric ... -and-scal/
I don't think you can change it back...
But, maybe you just need to install the driver.
Don't try to cut yet...just open scal and in the HELP section click on install driver.
It took me a couple tries...be patient...seems to me I recall it took a couple minutes.
Give it a try, maybe.
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Fri Dec 07, 2012 1:11 pm
by justagirl1980
seems to be working, I had to restart the computer
Re: will vs 1 of SCAL work with a new expression (not the 2)
Posted: Fri Dec 07, 2012 1:12 pm
by gj1
yyyYES!