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SCAL3
Posted: Fri Aug 10, 2012 4:38 am
by Sweetness4713
I am using the newest version of scal3.. When I try and do a trace image of a jpg it won't let me.. It's telling me that jpg is not supported.. I've never had a problem with this in version 2..
Re: SCAL3
Posted: Fri Aug 10, 2012 2:00 pm
by papasue
Jo-anne, I don't have an answer for you, nor to anyone else it seems. You might just have to contact CE. It may be something simple like a different USB cable or a different driver....since you were using the "other" software before.
Luv ya and so happy to see you active on the forum....you've been missed by us "ole" folks.
Re: SCAL3
Posted: Fri Aug 10, 2012 11:44 pm
by mitsim
I'm not sure, but I feel like I heard somewhere that it has problems if the jpg file is too large. is it a large file? And, if so, is there a way to make it a smaller file? Otherwise, as was mentioned before, I guess contact craftedge.
Re: SCAL3
Posted: Wed Aug 15, 2012 7:50 pm
by Sweetness4713
It's okay.. I got it.. File was too big...
Thanks Papasue..LOL