Page 1 of 1

scal 2 problems

Posted: Sat Feb 04, 2012 1:40 pm
by mitzi
Hi
It has been a while since i have posted. Hope all are well.

I purchased a new computer. i had scal 2 on a cd but it won't install. i have to have the cd in.
problem 2 when i try to open a trace image the program shuts down.
does anyone know what i am doing wrong?

thanks much

mitzi

Re: scal 2 problems

Posted: Sat Feb 04, 2012 2:34 pm
by gj1
http://www.craftedge.com/support/lostsw.php

Just fill out this form and click submit and immediately after you will get your up to date download. This is probably why things are not working right. Do this and you should be back in business.

If for some reason, not, contact support


http://www.craftedge.com/support/support_form.html


Hope all goes well.

Re: scal 2 problems

Posted: Sat Feb 04, 2012 3:28 pm
by mitzi
thank you.

i tried but the same thing i contacted support.

mitzi

Re: scal 2 problems

Posted: Sat Feb 04, 2012 5:40 pm
by sstehman
Be sure to send them your serial number for the purchase. They may need to re-activate your CD so you can complete the install.