Problem activating eCAL
Posted: Sat Dec 10, 2011 11:03 pm
Have sent 2 emails to support@craftEdge.com, and both have bounced back. I bought a copy of eCal, see below. However, when entering the serial number provided, it comes back and tells me Invalid Serial. When I try to do the activation manually at the site, it tells me that I've got an invalid serial number.
This is the information that was provided:
To: XXX
Subject: Order Number 11272011-3548932 from Craft Edge
Errors: <support@craftedge.com>
From: <support@craftedge.com>
Reply-To: <support@craftedge.com>
Thank you for your purchase. Please save this email message for your records.
Your order has been Processed and Authorized.
Your Order Number is 11272011-3548932
Please note: The Order Number should not be mistaken for a registration code.
If someone from CraftEdge could get in touch w/me at the email that I used when I purchased eCal, I'd appreciate it. If I can't get this activated and working, I'll be forced to reverse the CC charge.
This is the information that was provided:
To: XXX
Subject: Order Number 11272011-3548932 from Craft Edge
Errors: <support@craftedge.com>
From: <support@craftedge.com>
Reply-To: <support@craftedge.com>
Thank you for your purchase. Please save this email message for your records.
Your order has been Processed and Authorized.
Your Order Number is 11272011-3548932
Please note: The Order Number should not be mistaken for a registration code.
If someone from CraftEdge could get in touch w/me at the email that I used when I purchased eCal, I'd appreciate it. If I can't get this activated and working, I'll be forced to reverse the CC charge.