Error when updating Version 2.012

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wzcv64
Posts: 5
Joined: Wed Feb 25, 2009 10:34 am

Error when updating Version 2.012

Post by wzcv64 »

I hope someone can help me

I am getting this error when i try to update

---------------------------
Error
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C:\Program Files (x86)\Craft Edge\Sure Cuts A Lot 2\Sure Cuts A Lot 2.exe



An error occurred while trying to rename a file in the destination directory:

MoveFile failed; code 183.

Cannot create a file when that file already exists.



Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.
---------------------------
Abort Retry Ignore
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and now my surecutsalot does not work....need it now for tomorrow project...please help :(
GrammyKrausse
Posts: 858
Joined: Sat Feb 23, 2008 11:33 am

Re: Error when updating Version 2.012

Post by GrammyKrausse »

edit
wzcv64
Posts: 5
Joined: Wed Feb 25, 2009 10:34 am

Re: Error when updating Version 2.012

Post by wzcv64 »

No I always use my icon on my desktop....right now when I click on the icon i get this

Windows cannot access the specified device, path or file. you may not have the appropriate permissions to acces the item....

this happened after I aborted the update....because of this error
Please call me I need my sure cuts alot2 tonight and now it does not work at all...had this error when I tried to update it to the new version 2.012
---------------------------
Error
---------------------------
C:\Program Files (x86)\Craft Edge\Sure Cuts A Lot 2\Sure Cuts A Lot 2.exe



An error occurred while trying to rename a file in the destination directory:

MoveFile failed; code 183.

Cannot create a file when that file already exists.



Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.
---------------------------
Abort Retry Ignore
---------------------------
Thanks for you help
Stephanie
talanhart
Posts: 3911
Joined: Mon Nov 10, 2008 8:39 am

Re: Error when updating Version 2.012

Post by talanhart »

Try turning your computer off for a few minutes and try again. Do you have any anti-virus or firewall software running? If you do, turn it off.
Todd
wzcv64
Posts: 5
Joined: Wed Feb 25, 2009 10:34 am

Re: Error when updating Version 2.012

Post by wzcv64 »

I am going to shutdown and try that...thanks

Stephanie :D
wzcv64
Posts: 5
Joined: Wed Feb 25, 2009 10:34 am

Re: Error when updating Version 2.012

Post by wzcv64 »

I am a happy camper....I shutdown and then when I opened up tried my icon and it worked and opened the older version....I closed it and the turned off my pop up blocker and smart screen filter and my spyware guy and then tried the update and wella it worked.....so thank you so much for being there for me....have a great evening ( day)

Stephanie Lipinski

:mrgreen:
Sweetness4713
Posts: 4918
Joined: Sun May 24, 2009 5:35 pm
Location: Timmins Ontario Canada Shania Twains hometown.. SCAL 1,2,3,4 Silhouette, Inkscape.47 Vista

Re: Error when updating Version 2.012

Post by Sweetness4713 »

I had that happen as well....just hit ignore when you install...it will install ...
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