Craft Edge

Thank you for your help - at least we know I am not losing my mind, ha-ha!! :lol: You confirmed it worked on your machine, so that is a start. Also, there may be someone on this forum with a Silver Bullet who can shed some light on the issue. Fingers crossed. I will take it to the SB forum as well.

Thank you for the idea. unfortunately, the results were the same - only the solid line was cut.

Thank you Miss Sandy! See the attachments you requested. Please do let me know how else I may provide information to help solve this mystery.

I have sent 3 requests for help to Craft Edge support regarding an issue I am having, with no response. Most likely, it is “operator error”, as I am not particularly savvy in the use of my wonderful SCAL 4 Pro (latest ver. 4.08) system. I have pored over the tutorials and searched the forum to no av...