Craft Edge

They tried to trouble shoot over the phone but it still didn't work. They said that when I shut the machine off it should have reset. There are also 2 red reset buttons inside that sometimes stick, important to note for next time. I am sending the machine back to them and they are sending me out a n...

Thanks Sandy I will try that.

I will wait for support as I can't even turn on the machine without it banging on the right side. I really messed it up that is for sure. I will come back and post what they tell me.
Thanks though

Thanks Susan I have Ecal but have not used it yet.

Yesterday I was going to try my new stamp2cut cartridge. When I turned on my machine, it is newer so I am not too familiar with it, and found the image I wanted to cut. Somehow I managed to turn on the laser, not sure how, but then opened the keypad and hit the load/unload and something else, ok may...